FAQs

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design

Renew Home does our best to give our clients a full cost outlook of each item, but additional costs such as storage, shipping, installation, or unexpected labor do occasionally happen.

Renew Home does work with the contractors hired by the client. We love collaborating with other design professionals to create your custom space. Renew Home does not provide contractor services, so independent architects and contractors hired by the client are an integral part of the process.

This depends on the scope of the project and what is purchased. Occasionally there are delays caused by weather, vendor errors, factory errors, and other unpredictable influences, that are out of Renew's control. The client, as well as all professionals hired to work on the project, are expected to not cause unreasonable delays in the project.

Proposals are due with payment within 3 days. Invoices for time billing and reimbursable expenses are due within 14 days. Invoices more than 30 days past due will accrue a 10% late fee per month and all work will cease until invoice is paid.

Renew Home is happy to work with you to increase the scope of your project, and we are glad you enjoy working with us. Please reach out to your designer to review the new scope, budget, and contract amendments.

At Renew Home, your designer wants you to be happy in your space. We try our best to communicate the overall design concept, and get your approval on all items before purchase. If there are concerns about an item after purchase and delivery, please bring these concerns to your designer immediately.

Renew Home has very skilled designers who can meet your where your are. To get the most out of your design experience with us, we recommend having a budget in mind, before starting the project and communicating that with your designer. This allows your project to run smoothly and for your expectations to be met.